Dr. Fred Walters and Staff
1434 Parker Drive
Laurel, MS 39440
Dear All:
I wanted to tell you all thank you for just being you. You all have such high customer service standards that I feel I should say you all set an example for us all. The clippings from papers, the birthday cards, and mailing the no cavity pictures, etcetera (obviously this list could go on),...
Recently my seven-year-old granddaughter had a bike wreck. She took a real blow to her mouth. My daughter, her mom, immediately called your office. It was nearly closing, but she was told to bring Alyssa in immediately. Grandpa and I arrived at the clinic a few minutes before the patient.
My granddaughter walked in to the clinic and was escorted into an exam room. She was...
I have been using your office since I was fifteen years old. Dr. Ellis was the first dentist I had ever used. I have now been using your office for 23 years. I have always been very pleased with the service and personal attention I always receive.
I have always been impressed that the Dentists take time to call and check on my family and me when we have been to the dentist. I...
I am 75 years old and have attended several clinics; which I always dreaded as many people do. When the door closed behind me at Ellis & Walters Dental Care, I was treated like royalty, like I was the only one that mattered.
I commend all of you for your outstanding service, second to none. I have told many people of your service and I will continue to do so. It...
I have been a patient of Dr. Ellis for many years. I have had the opportunity to meet and learn to appreciate all of his office staff. All of them are winners!
Because of diabetes, I developed periodontal disease. Dr. Ellis and his staff have treated me for this problem and eventually referred me to a periodonatal specialist for surgery. I continue to see Dr....
When faced with an unpleasant situation, people often joke about it by saying "I'd rather have a root canal." Well, when I needed a root canal, I found the experience easy to bear thanks to the modern technology employed by you.
When it comes to routine dental care, you are the best! I'm always treated to a big bright smile throughout the office and I really do look forward...
Every time Freddie comes home from a visit to your office; he just shakes his head and marvels. He sounds like a broken record. I hear the same words as if he's never told me before. He's as much in awe as the first time he went there. And what do I say in return? "I know, I know." You see, for the nearly 30 years that we've been coming to your clinic,...